Customer Testimonials - Water and Fire Springfield MO

Customer Testimonials

PuroClean Certified Restoration is an authority in the Springfield MO area on water and fire damage restoration and the problems caused by mold, soot, and smoke. We have a reputation for great customer care, with professionalism and respect for all parties involved in every claim.

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“I highly recommend Chad and his team at PuroClean! As stressful as a water damage disaster a few days before Christmas can be, PuroClean came to the rescue and took care of us right away! They talked us through the remediation process and went above and beyond to not only fix our damage but make sure we were comfortable in our home throughout the process. Great business, great work done, and great people!!” – Megan B.

“We had a kitchen fire the day before our first child was due to be born. PuroClean came out and stayed for 5 days and worked non stop to get our home back to it’s previous condition. They were all extremely respectful and professional. Not only did they clean the house better than it was even when we bought it, they also recommended painters and construction tips as well. Chad, the owner of PuroClean, came out and oversaw the operation his workers were doing every day and updated me while I was gone as well. Rarely do you see the “big boss” being so proactive and hardworking. Chad definitely gained my respect. Our business with PuroClean was extremely positive. Though I would never want to have a fire again, I do know that if anything ever happens in the future they will be getting our business. If you want a bunch of hardworking, professional, respectful and especially knowledgeable workers to clean your home, then PuroClean is definitely the company for you. ” – Jacob G.

“Top notch company, quick and efficient. They were always right on time. Appreciated Chad’s professionalism. They kept the house as clean as possible while doing their job. Highly recommend their service.” – Dana M.

“I was a little overwhelmed when our basement flooded. I had no idea who to call. My insurance adjuster recommended PuroClean Certified Restoration. I was not disappointed at all. Not only did they complete their job in a fast and professional way, but they did so with a caring and empathetic way which really helped to help me through the process of cleaning our basement from all the flooding and knowing my kids will be safe from mold’s harmful bacteria. I recommend everyone to call them for any of your issues that they would service.” – John T.

“I highly recommend PuroClean Certified Restoration. For our water damage they were thorough, reasonable, and great to work with.” – Donald Z.

“We had a water heater leak which caused water and mold damage and PuroClean was very good to work with. They informed us of every step in the restoration process and helped recommend a local company to rebuild after the water and mold damage was fixed. Chad and his crew were always courteous and we felt comfortable letting them in our home while we were away. Thanks PuroClean for the good work you did!” – Jenny W.

“Chad and his PuroClean team were great!! Chad was very kind and professional and his team members were efficient, thorough and hard-working. We were very pleased and I would definitely recommend Chad and PuroClean!” – Sharon B.

“Right after I moved in, I noticed a dank, damp smell which seemed to be coming from the air conditioning vents. Called PuroClean and Chad came the next day. He couldn’t smell anything even after crawling around under my house. He came out two more times to try to determine what was causing that horrid smell. He ended up putting a moisture barrier in the crawl space which completely eliminated the odor! He never fussed at me for coming out so often and not getting any work out of it. He was always pleasant and helpful. It’s rare these days to find a man/company with such integrity. I would highly recommend Chad and PuroClean to anyone needing this type of work done!” – Patti D.

“I’m a Realtor. They just finished work on one of my listings. GREAT JOB! I would highly recommend them.” – Eileen P.